Contact Us
Immediate phone support is available for live account order, balance, position, and margin inquiries. We encourage all other non-trade related inquiries to be submitted via scheduled call back, chat, or email. Additionally, you may reference these educational resources and FAQs.
Please note: check deposits and withdrawals will be suspended until it is safe for our clients and staff to resume normal paper processing.
By contacting Jkl Digital Capital, you acknowledge the terms of our Privacy Notice.
New Accounts
United States
Live
Chat
Support@jkldigitalcapital.com
Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
International
Live
Chat
support@jkldigitalcapital.com
Monday
– Friday, 8:00 a.m. – 5:00 p.m. ET
Visit jkldigitalcapital.com
for
information about Jkl Digital Capital Global products
and services.
Institutional
support@jkldigitalcapital.com
Monday
– Friday, 8:00 a.m. – 5:00 p.m. ET
Client Support
Client Services & Technical Support
Live
Chat
Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
Trade Desk
To place a trade, and for balance position, and margin
inquiries.
U.S. (toll-free)
International (direct)
Stocks /
Options
Monday – Friday, 7:30 a.m. – 6:30 p.m. ET, Friday, 7:30 a.m.
– 5:00 p.m. ET
Futures
Available 24 hours from Sunday 5:00 p.m. to Friday, 6:00
p.m. ET
Crypto
Available 24 hours a day, seven days a week, except the
second weekend of each month when we are closed from Friday
at 6:00 p.m. to Saturday 5:00 p.m. ET.